Seeta Hariharan GM and Group Head, TCS Digital Software & Solutions Group

My car realized I’d moved, but Amazon didn’t

17 sec read

I recently moved into a new home and in a two-month stretch spent a significant amount of money on Amazon.com buying numerous furnishings, decorator items and appliances.

It struck me that despite being a loyal customer and Prime member, Amazon never figured out I was moving nor suggested any items or services I might consider for my new home. I wasn’t offered any discounts in recognition of my suddenly-frequent purchases, including some big-ticket items…

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Seeta Hariharan GM and Group Head, TCS Digital Software & Solutions Group

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